iconicoutfits | Shipping & Delivery
Shipping & Delivery Policy
Thank you for shopping at IconicOutfits.in! We want to ensure that your shopping experience is seamless and that you are well informed about our shipping and delivery process. Below is all the essential information you need to know about our shipping and delivery policy.
1. Shipping Locations
We currently offer shipping within [list the regions or countries you ship to, e.g., India, United States, etc.]. We are working to expand our reach, so please check back for updates on additional regions.
2. Processing Time
All orders are processed within 3 business days of receipt of payment. Orders are processed Monday to Friday, excluding public holidays.
- Order Confirmation: After placing an order, you will receive an email confirmation with the details of your purchase.
- Order Dispatch: Once your order has been dispatched, you will receive an email with tracking information (if applicable).
3. Shipping Methods and Delivery Time
We offer various shipping methods based on your location. The delivery time will vary depending on the shipping method you choose at checkout.
- Standard Shipping: 10 to 15 business days.
- Express Shipping: 5 to 10 business days.
Please note: Delivery times may be affected by public holidays, weather conditions, or other external factors beyond our control.
4. Shipping Fees
Shipping charges will be calculated at checkout based on your location, the weight of the order, and the shipping method selected.
- Free Shipping: We offer free standard shipping on orders over [Insert Amount].
- Flat Rate: A flat shipping rate of [Insert Amount] is applied to orders below [Insert Amount].
- Express Shipping: Additional charges may apply for expedited shipping.
5. Order Tracking
Once your order has been shipped, you will receive a tracking number via email. You can use this number to track your order through the carrier's website.
6. Delayed or Missing Shipments
While we strive to ensure all orders arrive on time, sometimes unexpected delays can occur. If your order is delayed, please check the tracking details or reach out to us at [contact@iconicoutfits.in].
If your order is missing or appears to be lost in transit, please contact our customer support team, and we will assist in investigating the issue with the courier.
7. International Shipping
For international orders, customers are responsible for any customs fees, taxes, or duties that may apply in the destination country. These charges are not included in the shipping fee and are calculated at the time of delivery.
8. Damaged or Incorrect Items
In the rare event that you receive a damaged or incorrect item, please contact us within 3 days of receiving your order. We will assist you in resolving the issue promptly by offering a replacement or refund.
9. Change of Address
Once an order is placed, we are unable to modify the shipping address. Please ensure that your shipping information is correct before completing the checkout process.
10. Contact Us
If you have any questions regarding our shipping and delivery process or if you need assistance, please feel free to reach out to us:
- Email: iconicoutfits4@gmail.com
- Phone: +91 7877217768
- Website: https://iconicoutfits.in